Shipping policy
Shipping Policy
Order Processing
Orders are processed after payment has been successfully received. Please allow 24-48 for order processing before your order ships.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods and Delivery Times
We offer shipping options at checkout based on the customer's location and the items in the order. Available shipping methods, costs, and estimated delivery times will be displayed during checkout.
Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside of our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Customers can use the tracking number to monitor the progress of their shipment.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Lost, Damaged, or Delayed Packages
If your package is delayed, lost, or arrives damaged, please contact us through the Contact Us form on our website. Include your order number and any relevant details so our team can review the issue and assist you.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's policies and procedures.
Questions About Shipping
For questions regarding an order or shipment, please use the Contact Us form on our website. Providing your order number will help us assist you more efficiently.